Privacy Policy
Effective Date: November 2025
Last Updated: November 2025
Mobile Mart respects your privacy and is committed to protecting the personal information of customers and visitors to our website.
This Privacy Policy explains how Mobile Mart collects, uses, stores, and protects information when you visit or make a purchase through https://smobilemart.com/.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
Business Information
Business Name: Mobile Mart
Website: https://smobilemart.com/
Business Address:
Shop No. 110, Site No. 112,
Opposite Vilas Bank, Gandhi Market,
Latur, Maharashtra, India – 413512
Support Email: support@smobilemart.com
Support Phone: +91 9049846555
1. Information We Collect
We may collect information that is necessary to operate our website, process orders, deliver products, provide customer support, and comply with applicable legal requirements.
Personal Information
When you place an order, contact us, or use certain features of our website, we may collect:
Name
Email address
Phone number
Shipping address
Order Information
When you place an order, we may collect information related to:
Products ordered
Order number
Order value
Payment status
Delivery and shipping details
Order history
Customer communication related to the order
Device & Browser Information
When you visit our website, certain technical information may be collected automatically, including:
Device type
Browser type
Operating system
IP address or approximate location information
Website pages visited
Date and time of website visits
Referring website or source
Other technical information required for website functionality and security
Analytics Data
We may collect basic website analytics information to understand how visitors use our website and to improve website performance, user experience, and security.
Analytics and fraud prevention information may include website traffic patterns, device information, browsing activity, and technical data.
2. Payment Data
Mobile Mart offers online payment options through third-party payment gateway providers.
Payment Gateway Providers
Payments may be processed through:
Razorpay
PayU
Cashfree
Card Storage Policy
Mobile Mart does not directly store complete debit card, credit card, or other sensitive payment card details processed through payment gateways.
Payment information is handled by the respective payment service provider according to their own security standards and privacy policies.
Payment Security
Online payments are processed through payment gateway providers that use applicable security measures and follow relevant payment security standards, including PCI-DSS requirements where applicable.
Customers are encouraged to review the privacy and security policies of the payment provider used during checkout.
3. How We Use Your Information
Mobile Mart may use collected information for the following purposes:
Order Processing
We use customer information to:
Process and confirm orders
Arrange product delivery
Send order and delivery updates
Process eligible cancellations, replacements, or refunds
Maintain order records
Customer Support
Your information may be used to:
Respond to customer enquiries
Resolve product or delivery issues
Process replacement requests
Provide order-related assistance
Fraud Prevention & Security
We may use relevant information to:
Detect suspicious or fraudulent transactions
Prevent misuse of our website
Protect customers and business operations
Maintain website and payment security
Communication with Customers
We may contact customers regarding:
Order confirmations
Payment status
Delivery updates
Customer support requests
Cancellation or replacement requests
Important service-related communications
Where applicable, promotional or marketing communications may be sent in accordance with applicable requirements and customer preferences.
4. Data Retention & Security
Data Retention
We retain customer and order information for as long as reasonably necessary for:
Order processing
Product delivery
Customer support
Refunds and replacements
Fraud prevention
Legal and tax compliance
Record-keeping and dispute resolution
The retention period may vary depending on the type of information and applicable legal requirements.
Security Measures
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
5. Cookies
Do We Use Cookies?
Yes.
Mobile Mart may use cookies and similar technologies on our website.
Purpose of Cookies
Cookies may be used for purposes including:
Maintaining website sessions
Supporting login functionality
Remembering website preferences
Improving website functionality
Understanding website traffic
Analysing website usage
Supporting security and fraud prevention
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.
Analytics Tools
Mobile Mart may use basic website analytics and fraud prevention tools to understand website traffic, visitor behaviour, and website performance.
The specific analytics or security tools used on the website may change from time to time as our website and business requirements develop.
6. External Links
Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.
Mobile Mart is not responsible for the privacy practices, content, security, or policies of third-party websites.
When you leave our website or access a third-party service, we encourage you to review the applicable privacy policy and terms of that website or service.
7. Your Rights Regarding Personal Information
Subject to applicable law, you may request:
Data Access
You may request information about the personal data we hold about you.
Data Correction
You may request correction of inaccurate or incomplete personal information.
Data Deletion
You may request deletion of your personal information, subject to applicable legal, tax, accounting, fraud prevention, and record-retention requirements.
Please note that certain information may need to be retained where required for legal compliance, order records, dispute resolution, or other legitimate purposes.
How to Submit a Request
To request access, correction, or deletion of your information, please contact us using:
Email: support@smobilemart.com
Phone: +91 9049846555
We may need to verify your identity before processing certain privacy-related requests.
8. Legal Compliance
Mobile Mart operates in India and aims to handle personal information in accordance with applicable Indian laws and regulations.
Our data handling practices are intended to comply with applicable provisions of:
The Information Technology Act, 2000
Applicable rules and regulations issued under relevant Indian laws
Other applicable data protection and privacy requirements
Where applicable laws change or new legal requirements become effective, we may update this Privacy Policy accordingly.
9. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Mobile Mart
Shop No. 110, Site No. 112,
Opposite Vilas Bank, Gandhi Market,
Latur, Maharashtra, India – 413512
Support Email: support@smobilemart.com
Support Phone: +91 9049846555
Support Working Hours:
Monday – Saturday
10:30 AM – 6:30 PM
10. Consent
By accessing, browsing, or using https://smobilemart.com/, you acknowledge that you have read and understood this Privacy Policy.
By providing your personal information through our website, placing an order, or contacting Mobile Mart, you consent to the collection, use, storage, and processing of your information as described in this Privacy Policy and as permitted under applicable law.
If you do not agree with this Privacy Policy, please discontinue use of our website and avoid submitting personal information through it.
Updates to This Privacy Policy
Mobile Mart may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.
Any changes will be posted on this page along with an updated Last Updated date.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
Contact Us
For any privacy-related questions or concerns, please contact:
Mobile Mart
Email: support@smobilemart.com
Phone: +91 9049846555
Address:
Shop No. 110, Site No. 112,
Opposite Vilas Bank, Gandhi Market,
Latur, Maharashtra, India – 413512
Working Hours: Monday – Saturday, 10:30 AM – 6:30 PM